Our Refund Policy

Institute of NeuroDevelopment
Website: neurodevelopment.in
Effective Date: 1st Jan, 2026

This Refund Policy governs payments made to the Institute of NeuroDevelopment through neurodevelopment.in, payment gateways, direct transfers, links, invoices, or any officially authorized channel. By enrolling in any webinar, course, consultation, bootcamp, programme, membership, or service, the participant agrees to this Refund Policy.

1. General Policy

1.1 Default No-Refund Rule
All payments made to the Institute of NeuroDevelopment are non-refundable by default, unless a specific programme, service, or written offer expressly states otherwise.

1.2 Limited Exceptions
Refunds, if any, shall only be considered where a programme-specific refund clause exists in this policy or where the Institute has explicitly agreed in writing.

1.3 Non-Refundable Charges
The following are ordinarily non-refundable:

  • Registration fees
  • Processing fees
  • Gateway charges
  • Taxes or statutory levies already remitted
  • Administrative charges
  • Consultation fees already utilized
  • Downloaded or accessed digital content
  • Delivered sessions, attended classes, consumed programme days, or utilized services
  • Bonuses, gifts, add-ons, or complimentary benefits already delivered or accessed
1.4 Untraceable / Unverifiable Payments
Payments that cannot be verified due to missing records, failed references, third-party errors, incomplete transaction proof, chargeback complications, or inability to establish receipt may not be eligible for refund until verification is completed
 

1.5 Method of Refund
Approved refunds shall ordinarily be processed through the original payment mode or any reasonable lawful mode determined by the Institute.

1.6 Processing Time
Approved refunds may take 7 to 30 business days, depending on banking systems, payment gateways, verification, and administrative review.

2. How to Request a Refund

Unless a programme specifically requires a separate form link, refund requests must be submitted by email to: instituteofneurodevelopment@gmail.com

The request must include:

  1. Full name
  2. Registered phone number
  3. Registered email ID
  4. Programme name
  5. Date of payment
  6. Amount paid
  7. Payment screenshot / transaction ID / UTR / receipt
  8. Reason for refund request
  9. Any relevant issue or grievance details.

Incomplete requests may be delayed or rejected

3. Programme-Specific Refund Terms

3.1 Science of Stuck Webinar

100% Refund Eligibility (Conditional)
Participants who sign up under an offer carrying a 100% refund commitment may be eligible, subject to compliance with all stated conditions.

Conditions to Claim
The participant must:

  1. Submit a written request to instituteofneurodevelopment@gmail.com
  2. Attach payment proof and transaction details
  3. Clearly explain the issue or grounds for refund
  4. Submit within the timeline stated during the offer, webinar page, or onboarding communication
  5. Comply with any attendance, participation, or action requirements stated at the time of enrolment

Refund may be denied where:

  1. Fraudulent claims are suspected
  2. Bonus materials were accessed and non-separable in value
  3. False information was provided
  4. Chargeback initiated before internal resolution
  5. Terms of the specific offer were not met

 

3.2 Blocks to Breakthroughs

100% Refund Eligibility (Performance-Based Conditional Refund)
A participant may be eligible for a 100% refund only after completion of the full six (6) weeks of coursework and after all required submissions have been completed.

Mandatory Conditions
The participant must:

  1. Complete all six weeks of coursework in full
  2. Attend or consume all mandatory learning modules, sessions, assignments, and tasks
  3. Complete all requirements for Breakthrough Blueprint as prescribed
    Submit the required questions / review / compliance details through the stipulated official form link shared by the Institute
  4. Apply only after completion of all requirements
  5. Not Allowed Before Completion ,No refund request shall be entertained:

Midway through the six-week period
Before all coursework is completed
Before required tasks are fulfilled
Before stipulated form submission
Institute Review
The Institute reserves the right to verify completion records, participation logs, assignment submissions, attendance, and compliance before approval.

3.3 Breakthrough Blueprint (2-Day Bootcamp)
Conditional Refund After Day 1 Attendance
If a participant attends Day 1 of the 2-day programme and wishes to claim an eligible refund under the applicable offer terms, the claim must be made: On the same Day 1, no later than 10:00 p.m. India Standard Time (IST).

How to Apply
Refund requests must be made through:

The stipulated official refund form link, or
Email to instituteofneurodevelopment@gmail.com

Required Details

  1. Full name
  2. Registered mobile number
  3. Proof of payment
  4. Programme batch/date
    Reason for request
  5. Late Requests
  6. Requests made after 10:00 p.m. IST on Day 1 may be rejected.

No Claims After Day 2 Commencement
Once Day 2 begins, refund claims may not be entertained unless required by law.

3.4 Breakthrough Flightpath
Voluntary Exit Refund Policy
Participants who choose to discontinue may apply for an exit settlement after completion of one full month from joining, and not within the first month.

Meaning
Joining date = official onboarding / programme start date communicated by the Institute
No voluntary exit refund request can be processed within the first 30 days
Refund Calculation
If approved, the balance amount may be refunded after deducting charges on a pro rata basis, including but not limited to:

  1. Time enrolled
  2. Sessions attended
  3. Coaching utilized
    Resources
  4. unlocked
    Consultations taken
  5. Team support consumed
  6. Bonuses delivered
    Administrative costs
  7. Application Method
  8. Through the stipulated official form link provided by the Institute.

Processing
The Institute may require settlement discussions, verification, dues clearance, and account reconciliation before payout.

4. Bonuses, Gifts, Add-ons, Discounts, Offers


4.1 Bonuses Already Delivered


If bonuses, add-on resources, consultations, templates, assessments, recordings, private groups, extra sessions, or any additional benefits have already been delivered, accessed, or availed:

Refund may become inapplicable, or
The fair value / listed value of such benefits may be deducted from the refund


4.2 Promotional Offers
Where a participant joined using:

  1. Combo offers
  2. Scholarships
  3. Conditional discounts
  4. Fast-action bonuses
  5. Bundle pricing
  6. Installment concessions
  7. Upgrades
  8. Limited-period offers
    Then those benefits may be withdrawn, recalculated, or adjusted if a refund is requested.

4.3 Cross-Programme Benefits
If enrolment in one programme unlocked benefits in another programme, those values may also be considered while calculating refund.

5. Chargebacks and Payment Disputes


Initiating a chargeback or payment dispute without first contacting the Institute for resolution may result in:

Suspension of access
Withholding of certificates/materials
Denial of future enrolment
Submission of supporting records to payment processors

6. Misconduct / Policy Violations


No refund shall be due where removal or suspension occurs due to:

Abuse of staff or community members
Disruptive conduct
Harassment
Unauthorized sharing of content
Piracy / copying / redistribution
Misrepresentation
Violation of programme rules

7. Force Majeure


Refunds shall not automatically arise due to delays, rescheduling, or interruptions caused by events beyond reasonable control, including:

  1. Natural disasters
  2. Pandemic situations
  3. Internet outages
  4. Government restrictions
  5. Platform failures
  6. Medical emergencies
  7. Civil disruptions
  8. Reasonable alternatives such as rescheduling, credits, recordings, substitutes, or extensions may be offered.

8. Final Decision


The Institute reserves the right to interpret eligibility, verify facts, request evidence, calculate deductions, and make the final decision on refund claims, subject to applicable law.

9. Contact


For refund matters:

Institute of NeuroDevelopment
Email: instituteofneurodevelopment@gmail.com
Website: neurodevelopment.in

10. Important Note


By making payment to any programme of the Institute of NeuroDevelopment, the participant confirms that they have read, understood, and accepted this Refund Policy.

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